KLIX OFFICE MANAGEMENT SYSTEM
KLIX is the complete business automation software package for the office automation industry. KLIX tracks the service and rental contracts, machines, stock, billing/debtors, creditors and sales from lead to deal in a fully integrated package. KLIX provides comprehensive reports that provide up to the minute information on operations, sales figures, Sales Rep Performance, MIF(machines in field) list profit and loss figures, meter readings and a whole lot more.
 
KLIX was developed from scratch specifically for the Office Automation Industry in conjunction with Xerox, Minolta, Canon and Kyocera Mita dealers, due to the complexity of the business processes it took over two years too develop. Unlike many similar systems which require that Office Automation companies change their modus operandi to accommodate the system process KLIX can be fully customised to fit in with how the client runs their business.
Syncrony (Pty) Ltd the creators of KLIX Business Management Software for the Office Automation industry has 20 QUESTIONS FOR YOU.
  1. Are you utilising a manual paper system for booking calls and tracking your service contracts?
  2. Is your accounting system integrated with your contracts and stock system?
  3. When booking a service call does your system ‘read’ the contract details so when the call is closed the system knows whether or not to bill for labour, parts, consumables etc?
  4. Does your system provide for S.L.A. (service level agreement) and provide a warning on the service screen when the end of the reaction time is approaching and is exceeded.
  5. When closing a service call does your system automatically create an invoice?
  6. Does your system allow you to do consolidated billing for clients with more than one machine on one invoice?
  7. Can your system, once a technician is assigned automatically SMS or E-mail the job details to them and the client to let him know the job has been scheduled?
  8. Does your system allow you to have multiple warehouses such as a ‘boot stock’ warehouse for each technician and can your system search all these warehouses for stock availability?
  9. Does your system keep a complete history of the machine, including service and copy-count and consumables used for the complete life of the machine?
  10. Can your system provide you a comprehensive profit and loss report for each machine?
  11. Does your system have a comprehensive sales system that tracks your sales from lead to deal?
  12. Does your system allow your sales manager to pull comprehensive reports on call rates, new leads, quotes in the field based on percentage probability and deals won?
  13. Does your system incorporate a full CRM function?
  14. Once a deal has been won does your system automatically send the person responsible for the finance the deal details so that they can arrange for finance?
  15. Does your system automatically calculate the commission per sales person based on the deal details?
  16. Does your system allow you to pull technician production reports?
  17. Does your stock system consolidate all the back orders for different items from one supplier onto one order and automatically fax or e-mail it?
  18. When stock ordered from the supplier and is received on the system does the system automatically allocate it to the job it was ordered for?
  19. Does your system track your demo stock?
  20. Does your system ‘learn’ which consumables and/or parts a specific machine model uses, so when for example a client orders toner the system knows which toner is required for that machine.
If your system does not have all of the above functionality and so much more contact us today on 011-783-6888 for a demonstration of KLIX.
 
KLIX SYSTEM USED BY DEALERS IN :
 
 
 
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